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Planned Downtime in December For The Hardware/Software Upgrade of Oracle Supplier Network. (Doc ID 2019136.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Supplier Network - Version 5.1 and later
Information in this document applies to any platform.


 There is a planned downtime for the hardware upgrade of Oracle Supplier Network. We are releasing an announcement regarding the same. The content of the announcement is as below:

Why you are Receiving this Email

Oracle Supplier Network (OSN) is a cloud-based supplier registration and messaging service provided to Oracle customers and their trading partners. For example, organizations can use OSN to automate transmission of important business documents such as Purchase Orders and Invoices with their trading partners. The OSN service is hosted at You are receiving this notification because your company is registered on OSN and your email address is listed as a contact for the company.  If there are multiple contacts identified for your company in your OSN account, then your colleagues will also receive a similar email.

What are we Announcing?
To meet our growing customer demand, Oracle Supplier Network is pleased to announce an infrastructure upgrade to the website.

The upgrade will improve usability, performance and reliability of Oracle Supplier Network.


 For questions in the OSN Punchout feature replacing Oracle Exchange, check <note 2083643.1> - Exchange Migration - Changes Planned For The Oracle Exchange Platform



 There is a community thread to check and post questions:










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In this Document
 1. What will it happen if customer  keeps sending the messages during the outage time. Will it all be processed automatically when OSN gets back?
 2.  Does the Application need to be shut down?
 3.  Does Web cache need to be stopped?
 4. Is there any other action plan required ?
 5. Will the upgrade done for test and Production OSN at the same time ?
6. Will the upgrade have any impact in the existing functionality?
 7. Will the OSN certificates change with the upgrade? Do OSN SSL certificates need to be updated after the migration on Dec 12/13?
 8. Will the IP addresses change with the upgrade?
 8. How long will the old IP addresses be available for OSN
 9. Is documentation available for OSN Punchout features and migration?
 10. The OSN URL is not working

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