Search Page in Component Removal/Installation History Report Raised 500 Internal Server Error (Doc ID 2019901.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Intermittent issue observed in Document Index page, where an error was encountered when trying to search on Serial Number on the Search Page for Component Removal/Installation History Report.


Steps
Administration -> Reports -> Component Removal/Installation History ... search on the "Serial" Number field then click "Go"



Cause

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