Getting Error : Open Transaction Amount Cannot Be Greater Than Claim Settlement Amount
Last updated on JUNE 13, 2017
Applies to:Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.
On : 12.2.3 version, CLAIMS
When trying to do settlement with Open Invoice and OPM . Getting Error Message - Open Transaction amount cannot be greater than Claim settlement amount .
Invoice amount : 1104.96
OPM : (1094.08)
Difference amount : (10.88 ) ---> Balance Left out amount W/off
Steps to Reproduce
Login in Trade Management
1) Search the Customer
2) Click on Mass Settlement Tab
3) Search by Claim number and Transaction number.
4) Select the Transaction and Click(B) Next
5)For Balance Amount give the Value that need to w/off
6)Click(B) Recalculate and Click(B) Next
7)Click(B) Submit --- Error Message will be displayed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms