Add "return By Date" From IB To SR Header (Doc ID 2020233.1)

Last updated on MARCH 23, 2016

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Is it possible to add the Return By Date field for an Item Instance in the SR Header of the Service Request form?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms