Ex-Employee Timecards Submitted From Timekeeper Does Not Go For Approval (Doc ID 2020269.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT
=================
On : 12.1.3 version PROD, Timecard Approval

ACTUAL BEHAVIOR
---------------
When employees are terminated in the middle of the approval period the timecard does not does not go for approvals and is stuck in submitted status.
The timecard period is weekly and the approval period is bi-weekly

EXPECTED BEHAVIOR
-----------------------
Expect the workflow notifications to be generated when the employee is terminated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Bi-weekly approval period
2. Create a weekly timecard period
3. Terminate employee at the end of the first week of the approval period
4. Submit week 1 timecard -> no workflow


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The kind of business we are in we have many terminations approximately 250

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms