Payslip Does not Display after Transparent Data Encryption ( TDE ) Implementation
(Doc ID 2020392.1)
Last updated on FEBRUARY 25, 2019
Applies to:
Oracle HRMS (US) - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.1 version, Payroll Self Service
ACTUAL BEHAVIOR
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Unable to view employee's Payslip after Transparent Data Encryption ( TDE ) implementation.
It seems to just hang when you click on the payslip link on the self service page.
We also tried to recompile JSPs but it did not help.
EXPECTED BEHAVIOR
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Expect to be able to view the employee payslips in PRODUCTION.
This is working in our test and stage instances
STEPS
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The issue can be reproduced at will with the following steps:
HR Employee Self-Service CORP
payslip
click there and system hangs
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the payslips for ALL employees.
Our critical functionality payslip self service page is not opening
Changes
Installed Oracle Transparent Data Encryption ( TDE )
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |