General Ledger Reconciliation Report Is Not Showing Refund Payment Details (Doc ID 2020418.1)

Last updated on OCTOBER 29, 2015

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GL Transfer Issues

ACTUAL BEHAVIOR
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User made the payment of Credit memo Invoice  in Payables and did the accounting and post the same in GL.
But when user is running General Ledger Reconciliation Report for a specific Bank account(through which Credit memo was paid), data is not coming in the report.

EXPECTED BEHAVIOR
-----------------------
Customer expects that payment transaction to be shown in this report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run accurate General Ledger Reconciliation report

Cause

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