Republish Option 'Revaluate Plan Population' Sends Notification 'Refreshed Scorecard' to Plan Members (Doc ID 2020456.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Performance Management - Version 12.2.4 and later
Information in this document applies to any platform.
This note provides a brief overview of Bug: 20760518 - SAME NOTIFICATION TITLE AND MESSAGE FOR PMP REPUBLISH OPTIONS FOR 3 OPTIONS

Symptoms

Problem Statement:

On : 12.2.4 version, Install

ACTUAL BEHAVIOR
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Republish option 'Re-evaluate Plan Population' sends notification 'Refreshed Scorecard' to plan members.


EXPECTED BEHAVIOR
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Notification text and message should be as per the option selected.

Steps to Reproduce:

The issue can be reproduced at will with the following step

1) Republish a performance management plan by selecting republish option ‘Re-evaluate Plan Population’ from the Republish Options.
2) All the plan member receive an unexpected notification with subject 'Refreshed Scorecard' in their work list on the E-Business Suite homepage.
3) When selecting the republish option, only the 'Re-evaluate Plan Population' was selected. The option 'Refresh Scorecards' was not selected. We do not know why all the plan member receive the notification with subject 'Refreshed Scorecard' in their work list.
4) When we look at the objectives scorecard of the plan member, no new objectives have been added to the worker scorecards.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users get confused with the message received which leads to lots of Support calls and impacting time /money from both end user and Support's side.

Cause

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