UPK: Error In Event Log "KCENTER: ERROR IN AUTO ROLL UP PROCESS." Every 10 Seconds (Doc ID 2020692.1)

Last updated on SEPTEMBER 21, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

 Error seen in the Windows Event log every 10 seconds

KCenter: Error in auto roll up process. ORA-01422: exact fetch returns more
than requested number of rows
ORA-06512: at "KUSER.GETNEXTRUNTIMELEARNINGOBJECT", line 56
ORA-06512: at line 1
  at
GKN.KnowledgePathways.KPDataServer.ScormService.GetNextRuntimeLearningObject()
 in
c:\BuildRoot\Engineering\trunk\KnowledgePathways\KPDataServer\ScormService.cs:
line 1062
  at KPSCORMCourseHandler.RuntimeRollupProcess.ProcessNextResult() in
c:\BuildRoot\Engineering\trunk\KnowledgePathways\KPSCORMCourseHandler\RuntimeR
ollupProcess.cs:line 110
  at KPSCORMCourseHandler.RuntimeRollupProcess.Run() in
c:\BuildRoot\Engineering\trunk\KnowledgePathways\KPSCORMCourseHandler\RuntimeR
ollupProcess.cs:line 58

Cause

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