java.lang.NullPointerException When Specific User Access Meter Readings Page (Doc ID 2020938.1)

Last updated on JULY 15, 2015

Applies to:

Oracle Enterprise Asset Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On :12.1.x. version, when attempting to access the meter readings associated to an asset, one particular user  gets the following error no matter from which machine he is connecting:

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2163)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _OA._jspService(_OA.java:212)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)

.....................

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.framework.webui.OAAdvancedTableHelper.setMetaDataProperties(OAAdvancedTableHelper.java:391)
at oracle.apps.fnd.framework.webui.OAAdvancedTableHelper.createWebBean(OAAdvancedTableHelper.java:183)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.createWebBeanUsingHelper(OAWebBeanFactoryImpl.java:1477)
at



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Connect to custom self service EAM responsibility
2. Go to Asset > Select an asset number > Go
3. Select View=Meter Readings > go > ERROR




Cause

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