Pick Slip Report (PDF Version) Is Erroring out When Large Number of Serial Numbers Are Present (above 15000) (Doc ID 2021012.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, All Shipping Reports

Intermittent issue where the PDF version of the Pick Slip Report errors out. This issue occurs whenever there are serial items with a large quantity which result in a large number of serial numbers. The XML is generated but the PDF errors out. Exact number of serial numbers is unknown but the error starts to occur some where around 15000.

ERROR
-----------------------

Log file (WSHRDPIKX module: Pick Slip Report PDF Output) shows the following errors:

------------- 1) PUBLISH -------------
Beginning post-processing of request 2228127 on node DSMS-PROD-DC1-01 at 30-OCT-2014 13:07:05.
APP-FND-1564: ORACLE error 3113 in publish

Cause: publish failed due to ORA-3113: end-of-file on communication channel.

The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.
--------------------------------------

------------- 2) PRINT -------------
Not printing the output of this request because post-processing failed.
APP-FND-1564: ORACLE error 3114 in afpprq

Cause: afpprq failed due to ORA-3114: not connected to ORACLE.

The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.
ORA-3114: not connected to ORACLE

Routine AFPPRD has encountered a fatal error. ORA-3114: not connected to ORACLE

Contact your system administrator or support representative.
ORACLE error 3114 in AFPRSR-Resubmit_Time

Cause: AFPRSR-Resubmit_Time failed due to ORA-3114: not connected to ORACLE

The SQL statement being executed at the time of the error was: select To_Char(To_Date(Decode(Resubmit_Time,null ,'00:

Shutting down Concurrent Manager : 30-OCT-2014 14:07:05 ORA-3114: not connected to ORACLE

ORACLE error 3114 in AFPRSR-Resubmit_Time

Cause: AFPRSR-Resubmit_Time failed due to ORA-3114: not connected to ORACLE

The SQL statement being executed at the time of the error was: select To_Char(To_Date(Decode(Resubmit_Time,null ,'00:

List of errors encountered:
.............................................................................
_ 1 _
Routine AFPCMT encountered an ORACLE error. ORA-3114: not connected to ORACLE
Review your error messages for the cause of the error. (=<POINTER>)

_ 2 _
Routine AFPPRD has encountered a fatal error. ORA-3114: not connected to ORACLE
Contact your system administrator or support representative.

_ 3 _
Routine AFPPRD has encountered a fatal error. ORA-3114: not connected to ORACLE
Contact your system administrator or support representative.
.............................................................................

 



STEPS
-----------------------
The issue can be reproduced at will when the orders have a large amount of serial numbers.


Cause

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