Why Is Credit Memo Reason Not Available on Reason Code UI In Trade Management?
(Doc ID 2021029.1)
Last updated on OCTOBER 11, 2018
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Claims Administration
Credit Memo Reason Code is Not Available in Trade Management Reason Code UI
1) Navigate to Oracle Receivables Responsibility -> Setup -> System -> Quick Codes -> Search for CREDIT_MEMO_REASON -> Create new Credit Memo reason code.
2) Navigate to Oracle Trade Management User -> Administration -> Trade Management -> Claims -> Reasons -> Click on Create ->
3) Select the Credit Memo Reason created in Step 1. It's not available in the dropdown.
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