Response Field or Note Column is not Displayed (Null) in the Approval Notification

(Doc ID 2021198.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version

The Note in the response field of an approval notification, or in the note column of the notification for next approver is not displayed for the next approver.

Note/response reason is expected to be displayed.

The issue can be reproduced at will with the following steps:
1. Approver enters a note in the Response of an approval notification.
2. The next approver does not see the content as the Note Column is null.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms