Response Field or Note Column is not Displayed (Null) in the Approval Notification (Doc ID 2021198.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version

ACTUAL BEHAVIOR
---------------
The Note in the response field of an approval notification, or in the note column of the notification for next approver is not displayed for the next approver.


EXPECTED BEHAVIOR
-----------------------
Note/response reason is expected to be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Approver enters a note in the Response of an approval notification.
2. The next approver does not see the content as the Note Column is null.

Cause

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