User Not Able To Claim An Expense On The Store Credit Card. (Doc ID 2021391.1)

Last updated on JANUARY 13, 2016

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

There was an interest charge on the store credit card. User has claimed an expense in iExpense module. But the amount was not paid as miscellaneous line was added to the invoice in payables with the negative invoice amount summing up the amount to 0. User wants the expense amount to be paid.

Expense was having one header and one line amount.
Payables invoice having two lines, one actual amount and the other as miscellaneous line(negative invoice amount).
 

Solution

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