BEN_91663_BENMNGLE_LOGGING Error in Participation Process: Absence (Doc ID 2021417.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Absences OSP/OMP

When attempting to run the Participation Process: Absence, the following error occurs.

ORACLE error 20001 in FDPSTP

Cause: FDPSTP failed due to ORA-20001: BEN_91663_BENMNGLE_LOGGING:
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 3526
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS"



Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Submit Participation Process: Absence
2. Error
3. Review log file

Cause

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