R12: Finally Close or Cancel FRM:40735: WHEN-BUTTON-PRESSED Trigger Raised Unhandled Exception ORA-06508 (Doc ID 2021590.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Purchasing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, when finally closing (finally close) or cancelling (Cancel)  a purchase order there is a failure - error message.


Error:
FRM:40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-06508

Error is seen in the lower left corner of the forms - in the application.
It is not a popup.

Replication Steps:
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Purchase Order Summary - choose the Tools/Control - Finally Close
3. Form does not progress - only shows error.


Change:
Upgraded to the database occurred. 12.1.0.2


Cause

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