Blanket Release Approval Email Notifications Are Sent to Incorrect Supplier Email Addresses (Doc ID 2021641.1)

Last updated on JUNE 22, 2015

Applies to:

Oracle Purchasing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version

ACTUAL BEHAVIOR
---------------
Intermittently on some Blanket Releases email notifications are sent to an incorrect supplier email address.
 

EXPECTED BEHAVIOR
-----------------------
Email notifications for Releases should be sent to the correct email addresses.
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Suppliers getting wrong emails for Releases creates critical impact where the receive competitor release information

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms