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FAQ on Receivables Chargeback (Doc ID 2021874.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Purpose

 This FAQ document identifies the most frequently asked How-To questions relating to the Oracle Receivables Chargebacks for Release 12.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Q1. Why are Chargebacks used?
 Q2. How many Chargebacks and Adjustments can be created against Transactions?
 Q3. How to enable Chargeback button in the Receipt Applications window?
 Q4. What are the setups required before creating a Chargeback?
 Q5. How to create a chargeback against a transaction?
 Q6. How to create a chargeback against a receipt
 Q7. Why is the payment term for chargeback defaulted to IMMEDIATE?
 Q8. What would happen if the payment term IMMEDIATE is end dated?

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