My Oracle Support Banner

Incorrect Accounting - Reversal events could not be processed (Doc ID 2022149.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Trade Management User > Claims

Claim CLAxxxxx was approved and settled by AP default payment. Invoice was rejected and the claim was settled again by Accounts Receivables Credit Memo.

Accounting program completes with the following warning when processing claim settlement reversal events

  The following REVERSAL events could not be processed. The event/process status is U/U:
  Note: this warning may be ignored for any events whose ledger is a cash-basis  ledger
  Event xxxx of ledger 1

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.