Incorrect Accounting - Reversal events could not be processed (Doc ID 2022149.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Trade Management User > Claims

Claim CLA102516_1 was approved and settled by AP default payment. Invoice was rejected and the claim was settled again by Accounts Receivables Credit Memo.

Accounting program completes with the following warning when processing claim settlement reversal events

  The following REVERSAL events could not be processed. The event/process status is U/U:
  Note: this warning may be ignored for any events whose ledger is a cash-basis  ledger
  Event 3398827 of ledger 1

Changes

 

Cause

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