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R12: AP: Unable to See Registered Supplier Site Address (Doc ID 2022232.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Payables, after creating a Supplier Site Address, unable to see the registered address in Address Book page even though the related site is displayed in the other pages such as Quick Update page.

STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
----------------------------------------------------------------
The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility
2. Navigate to Suppliers > Entry
3. Click on Go button to display existing suppliers
4. Click on the Update button next to the selected supplier
5. Click on Address Book link (left side)

EXPECTED OR ACCEPTABLE RESULT
-----------------------------------------
Able to see the registered supplier site address in Address Book page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 A. Identify Corruption
 B. Root Cause
 C. Data Fix
References


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