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Error Occurs When Scheduling A Task APP-CSR-254018: Task XXXXX Has No Valid Geocode Or Geometry. (Doc ID 2022586.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

When attempting to manually schedule a task to a technician in the Schedule Task form, the following error occurs.

ERROR
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APP-CSR-254018: Task XXXXX has no valid geocode or geometry. The action of geocoding using the current address also failed. Please give a valid installed at address for the task.

The following api, FULL_REFRESH, was executed with missing/invalid parameter, P_START_TIME. Please make sure that all the required parameters are provided when calling this api.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a SR in TeleService,
2. Click on the task,
3. Click on the Scheduler icon.
4. Attempt to schedule available resources.

Changes

 

Cause

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