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eBusiness Center Organization Tab Clear Record (F6) Error: "FRM-40202: Field must be entered" (Doc ID 2022662.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle TeleSales - Version 12.2.3 and later
Information in this document applies to any platform.


12.2.3 version, Organization

When attempting to clear the record in the Organization Tab in eBusiness Center, the following error occurs.


FRM-40202: Field must be entered


Steps to Reproduce

The issue can be reproduced at will with the following steps:

  1. Responsibility: Oracle Telesales
  2. Navigation: eBusiness Center
  3. Query a customer
  4. Go to organization tab, clear the record (press F6).
  5. Error message appears


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