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Automatic Receipts Gives "IBY_40002: Improperly Formatted Or Invalid Parameter FAILURE" For Specific Organizations (Doc ID 2022949.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that Automatic Receipts Gives "IBY_40002, Improperly formatted or invalid parameter FAILURE" for many organizations (DE, NL, FR etc)
The payee identifiers are confirmed to be valid. 

Customer has:
IBY_FNDCPT_TRXN_PUB            ibyfctxb.pls              120.57.12010000.92
This version includes the fix from <Patch 19012201:R12.IBY.B> (which fixes IBY_40002 error when custom receipt classes/methods are used).

The debit authorization has all of the mandatory fields filled.
The "Payment Instrument Details" fields are filled on the invoice.

Payee Details:
Payee Legal Entity = <COMPANY NAME>
Payee Address = <Street>, <City>, <2 letter Country Code>, <Postal Code>
Payee Identifier = <2 letter Country Code>XXXXXXXXXXXXXXXXXXXXXXXX

Example:
The Payee Address 2 letter Country Code is "DE".
The Payee Identifier starts with code such "GB" for all the legal entities across EU.
The error gets returned for the Payee Identifier will not match "DE" which is for the Payee Address of the Payee Legal Entity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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