Post Patch 21071839, Termination Payment Form Hangs And Never Returns After Entering Termination Element, Saving and Then Closing the Element Entries Form (Doc ID 2023233.1)

Last updated on JULY 14, 2016

Applies to:

Oracle HRMS (Australia) - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Australian Payroll

ACTUAL BEHAVIOR
Applied <Patch 21071839>:R12.PER.B - TERMINATION PAYMENT FORM STILL HANGS POST PATCH 20985396:R12.PER.B.

Find after 'ETP on Termination' element is added under ENTRIES of Termination Payment form, upon closing the entries form it hangs and the main Termination Payment form never returns. 

SQL Spinning is:




EXPECTED BEHAVIOR
Expect no performance issue and forms are returned immediately.

STEPS
The issue can be reproduced at will with the following steps:

1. N: PEOPLE - FASTPATH - TERMINATION PAYMENT
2. Enter employee details and click on 'Find' to retrieve
3. Click on ENTRIES button
4. Add 'ETP On Termination' element, save and close the Entries form

Cause

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