Promotional Modifier Not Getting Applied To Items
(Doc ID 2023386.1)
Last updated on AUGUST 14, 2018
Oracle Order Management - Version 12.1.3 and later Information in this document applies to any platform.
On : 12.1.3 version
ACTUAL BEHAVIOR Promotional modifiers have been set up for a get item when some specific items are entered on an order. This set-up is working as expected in some instances However in one instance, after the item is entered on the Sales Order Line the promotional item is not being displayed and the sales order line cannot be saved
EXPECTED BEHAVIOR New promotional line to be added for the get item
STEPS The issue can be reproduced at will with the following steps: 1. Order Management Super User responsibility 2. Orders, Returns > Sales Orders 3. Enter the header 4. Navigate to the line level 5. Enter the item quantity and tab out, nothing happens (promotional item line is not getting applied)
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