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How to Progress Internal Order Lines Awaiting Invoice Interface Status? (Doc ID 2023651.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
***Checked for Relevance on 12-DEC-2016***


Why Are Some Internal Sales Order Lines Stuck in Awaiting Invoice Interface Status?

Summary of Issue
Some Internal Orders were unintentionally copied and subsequently shipped. Now those
shipped Internal Order lines are stuck in Awaiting Invoice Interface - Incomplete Data status.
Since the shipped orders are copied, there is not a reference back to the Internal Requisitions
to close the loop and close the Internal Orders/Reqs.


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