Not Able To Extract Data In OM Getting Error FRM-92101: There was a failure in the Forms Server during startup
(Doc ID 2023944.1)
Last updated on JUNE 20, 2018
Oracle Order Management - Version 12.1.3 and later Information in this document applies to any platform.
On : 12.1.3 version, Transaction Inquiry & Status
ACTUAL BEHAVIOR --------------- When trying to export data from Order Organizer the process fails and data is not extracted and the following error occurs:
ERROR ----------- FRM-92101: There was a failure in the Forms Server during startup. This could happen due to invalid configuration. Please look into the web-server log file for details.
Details... Java exception oracle.forms.net ConnectionException: Forms session aborted: unable to communicate with runtime process. at oracle.forms.net.ConnectionException.createConnectionException(Unknown Source) at oracle.forms.net.HTTPNStream.getResponse(Unknown Source) .. ..
This is only occurring when trying to extract a large volume of data.
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Responsibility: Order Management Super User 2. Navigate: Orders, Returns, Order Organizer > Query records 3. Click on the Lines tab > go to File=>Export and Click Continue to End. 4. Notice Java exception error: FRM-92101: There was a failure in the Forms Server during startup
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users cannot export details as required
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