Tax Calculation Error When Creating Sales Orders With Sabrix Integration After Applying The Latest ZX RPC Patch (Doc ID 2024012.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

Tax Calculation Error When Creating Sales Orders With Sabrix Integration After Applying The Latest ZX RPC Patch

When attempting to import or enter orders in Order Managent with Sabrix integration, the following error occurs.

ERROR
-----------------------
Exiting OM_TAX_UTIL.Debug_msg procedure
tax_line 11
ERROR:ORA-01403: no data found
ZX_API_PUB.CALCULATE.Exception FND_API.G_EXC_ERROR Transfer_Mode: PLS
Message returned by tax API ZX_API_PUB.calculate_tax: 1
ORA-01403: no data found
LEAVING OE_MSG_PUB.ADD
tax engine call returned error

ERROR IN OE_ORDER_GRP.PROCESS_ORDER

LEAVING OE_MSG_PUB.COUNT_AND_GET 1
no of lines in g_oe_line_tbl - 1
Return Status - E

Debug Log:

Current ZX_GLOBAL_STRUCTURES_PKG.trx_line_dist_tbl.trx_line_id.COUNT-1
DCI Get Access with Current g_om_index-2
ERROR:ORA-01403: no data found
SABRIX_TAX_O2C: CALCULATE()- : ERROR_MESSAGE = ORA-01403: no data found
ZX_API_PUB: ADD_MSG()+



Cause

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