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ITM Adapter Party Synchronization Does Not Find Recently Added Contacts to Existing Customers / Parties (Doc ID 2024351.1)

Last updated on AUGUST 21, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Intl Trade Mgmt Integration

Changes made to Party Contacts are not resulting in the Party getting selected for International Trade Mgmt Integration (ITM) Party Synchronization program.

The contact info to be updates

The issue can be reproduced at will with the following steps:
1. Open Existing Customer.
2. Click Communications Tab.
3. Click Create Contact.
4. Create Contact.
5. Wait 5 Minutes and confirm XML is not generated




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