Task Notes Are Not Showing On The Mobile Field Service Report (Doc ID 2024382.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, MFS Multi Platform

ACTUAL BEHAVIOR
---------------
Task Notes do not appear on the Field Service report

EXPECTED BEHAVIOR
-----------------------
The expectation is that the Field service report will show task notes when viewed from MFS MP client

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in MFS MP client
2. Sync with Enterprise
3. Check the MFS Report
4. Task notes are not displayed in the report.



Changes

 

Cause

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