Receipt Refund Attributes Are Showing Duplicate Site Address (Doc ID 2024487.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On the refund attributes form, the customer address List of Values (LOV) shows duplicate site addresses.

This issue happens when you have a Party with more than one Customer Account associated to the same Site.

Steps to Reproduce:
Have a Party with more than one Customer Account associated to the same Site.
Create a receipt for this customer.
Click on Apply and create a refund.
Click on Refunds Attributes
Select this customer
Click on the LOV of the Party Sites
There are duplicate values

Cause

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