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Receipts Workbench Issue: Third Party Balance Not Correct When Applying Bills Receivables (BR) to Related Customer (Doc ID 2024692.1)

Last updated on JULY 17, 2019

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Issue:
======
Third party id is incorrectly populated in ARD ,SLA for the receipt that is applied to BR.    
.
Analysis:
=======
The third_party_id and the third_party_sub_id in the ar_distributions Table and the party_id
and the party_site_id are xla_ae_lines Table are not correct.
They are not matching with the pay_from_customer and customer_site_use_id of the
ar_cash_receipts Table.
.
Fix Approach:
============
Undo Accounting has to be done and then the third_party_id and the third_party_sub_id have
to be corrected in the ar_distributions Table.
When redo accounting is done, then the party_id and the party_site_id of the xla_ae_lines
Table would be corrected.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 5. Identify Possible Data Corruption
 Still Have Questions?
References


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