My Oracle Support Banner

Upgrade Issue from 11i to 12.2.4 - Java Errors In Trade Management Pages (Doc ID 2024931.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Several errors are encountered in Trade Management pages after upgrading from 11i to 12.2.4 - 

1. Java Errors on top of the pages - onload="javascript: if(self.clearAsfAction){clearAsfAction();}" class="applicationBody">
2. LOV and Data Picker not opening up on Claims and Offer pages.
3. Java error at the bottom of the page when any LOV is clicked.
4. Personalization button does not respond on Claims, Offers and Budget Summary pages.
5. Under Administration tab, buttons are not displayed with standard look and extra HTML tag is added to the button names.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.