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R12.2.4 - ORA-06508 Error While Trying To Update Claim (Doc ID 2024933.1)

Last updated on DECEMBER 12, 2018

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When trying to update claim with Offer, Claim Type or Claim Reason the following error is encountered:

ORA-06508: PL/SQL: could not find program unit being called in Package OZF_CLAIM_PVT Procedure Update_Claim


The issue can be reproduced at will with the following steps:

(R) Oracle Trade Management User

(N) Trade Management > Claim

Create a claim

Update Offer or Claim Type or Claim Reason



Cause

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