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R12: AP/IBY: How to achieve Service Level Change for One Specific Invoice without Having to Modify the Supplier Setup in Payment Details Region? (Doc ID 2025262.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Payments - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.


On supplier Payment Details page, (navigation, using Payables responsibility: Suppliers->Entry, update supplier and click the Payment Details link )
there were setup two fields in the Payment Attributes section, in the Payment Delivery Attributes tab, for further usage on payment processing : Service Level, and Delivery Channel.
It happens that couple invoices from the same Supplier must be paid using non-standard values which are set on Supplier Site level.
In order to change Service Level for just one invoice payment,  users have to update setup data on Supplier Site level, whereas the Delivery Channel information can be changed on Invoice level as follows: 

       Using a Payables responsibility, navigate: Invoices->Entry
       In Invoice Workbench window, display the row for the invoice in question
       In the invoice header find the column named Delivery Channel (or an be shown via menu Folder->Show Field)

However, Service Level there cannot be changed at the invoice header level, as there is no column there having this name.
How to achieve Service Level change for one specific Invoice without having to modify the supplier setup in Payment Details ?


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