TeleService 12.2: Create Service Request Form - FRM:40735 : CLOSE_WINDOW Trigger Raised Unhandled Exception (Doc ID 2025386.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
CSXSRISR.fmb

Symptoms

In a new install environment, when attempting to close the Service Request form, the following error occurs.

Error:

FRM:40735 : CLOSE_WINDOW trigger raised unhandled exception ORA-06508


Steps:

(R) Service
(N) Service Requests > Create Service Request

 - Open form
 - Close the form without entering any data

  => Error appears

Changes

Upgraded to Release 12.2.4.

Cause

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