Requisition Approval Notification is not Triggered to Next Approver While using AME (Doc ID 2025465.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approval List and Workflow

When attempting to submit an internal requisition for approval, notification is not triggered to approver and the following error found in wfstatus.

ERROR
-----------------------
AME_PROCESS_APPROVER_APPRV          #EXCEPTION      100                                                                                                    
ORA-01403: no data found                                                                                                                                    
ORA-01403: no data found                                                                                                                                    
                                                                                                                                                           
Wf_Engine_Util.Function_Call(POR_AME_REQ_WF_PVT.PROCESS_RESPONSE_APPROVE, REQAPPRV, 23101-188533, 259809, RUN)    

Steps to reproduce:

1. iProcurement Responsibility
2. Create a requisition and submit for approval using AME
3. Approver did not get notification  

Cause

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