"SHIPMENT EVENT TRACKER" Agent Failing With Exception "Java.lang.NoSuchMethodException"

(Doc ID 2025478.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Transportation Management - Version 6.3.2 and later
Information in this document applies to any platform.


When attempting to trigger shipment agent that has an event of SHIPMENT STATUS - TRACKING, the following error occurs.

The issue can be reproduced at will with the following steps:
1. Add a shipment event to the shipments first stop arrival or last stop departure
2. The standard OTM Event Tracker agent will trigger
3. Shipment event agent will then trigger
4. Error message is sent to customer via Glog Advisor email


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