My Oracle Support Banner

"SHIPMENT EVENT TRACKER" Agent Failing With Exception "Java.lang.NoSuchMethodException" (Doc ID 2025478.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Transportation Management - Version 6.3.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to trigger shipment agent that has an event of SHIPMENT STATUS - TRACKING, the following error occurs.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a shipment event to the shipments first stop arrival or last stop departure
2. The standard OTM Event Tracker agent will trigger
3. Shipment event agent will then trigger
4. Error message is sent to customer via Glog Advisor email


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.