PO Approvals Workflow Ends In Error Using AME (Doc ID 2025693.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

When attempting to approve the PO using AME,
the following error occurs in the approval workflow

ERROR
-----------------------
AME_PROCESS_APPROVER_APPRV (Update Approval List for Approve using AME) #EXCEPTION 100 ORA-01403: no data found ORA-01403: no data found Wf_Engine_Util.Function_Call(PO_AME_WF_PVT.PROCESS_RESPONSE_APPROVE, POAPPRV, 83003-124005, 252576, RUN)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure PO approvals using AME.
2. Create Purchase order and submit for approval.
3. First approver approves the PO and notified to second approver.
4. Second approver approves the PO and PO approval workflow ends with above error.


Cause

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