My Oracle Support Banner

R12: Generic Data Fix (GDF): Total Tax Amount Is Not Zero For Cancelled Invoices (Doc ID 2025829.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Payables - Version 12.0.0 to 12.2.12 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

The total_tax_amount is not zero even though the invoice is cancelled

Steps to reproduce:

  1. Log into Oracle applications using a Payables responsibility.
  2. Open the Invoice Workbench
    (N) Invoices > Entry > Invoice
  3. Query a cancelled Invoice
  4. Click on the [General] TAB
  5. Check for "Total TAX Amount"
  6. If the invoice is affected by this issue, then the invoice will be left with Tax lines amount is not zero

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
  
 DATA-FIX
 CODE-FIX
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.