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Export Button Is Not Working On Install Base Search Page - Error 'java.lang.IllegalStateException: strict servlet API: cannot call getWriter() after getOutputStream()' (Doc ID 2026111.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Installed Base - Version 12.2 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to download data from the Install Base Search Page, the following error occurs.

ERROR
-----------------------
  java.lang.IllegalStateException: strict servlet API: cannot call getWriter() after getOutputStream()


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigation: Oracle Installed Base Agent User >> Item Instance >> Item Instances

2. Query for any Instance

3. Click on the 'Export' button

4. Observe the noted message is displayed


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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