My Oracle Support Banner

Export Button Is Not Working On Install Base Search Page - Error 'java.lang.IllegalStateException: strict servlet API: cannot call getWriter() after getOutputStream()' (Doc ID 2026111.1)

Last updated on OCTOBER 16, 2018

Applies to:

Oracle Installed Base - Version 12.2 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.


When attempting to download data from the Install Base Search Page, the following error occurs.

  java.lang.IllegalStateException: strict servlet API: cannot call getWriter() after getOutputStream()

The issue can be reproduced at will with the following steps:

1. Navigation: Oracle Installed Base Agent User >> Item Instance >> Item Instances

2. Query for any Instance

3. Click on the 'Export' button

4. Observe the noted message is displayed


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.