Supplier Registration Update Contact Directory Returns Unexpected Error (Doc ID 2026459.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.4 and later
Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to click Update Contact Directory where address has special Char like ' (single quote) in name
the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation.
...
## Detail 0 ##
java.sql.SQLSyntaxErrorException: ORA-00923: FROM keyword not found where expected


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supplier Registration
2. Enter an address with Address Line 1 = Queen's 
3. Click Apply
4. Click Update Contact Directory
5. Unexpected Error


Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122:

Cause

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