Volume Offer Generating Earnings (bakcdated) for Customer Which Is Not Qualified On The Offer

(Doc ID 2026546.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Volume Offer Generating Earnings (backdated) for Customer which is not Qualified on the Offer.

 

Steps:

Oracle Trade Management User responsibility > Trade Planning > Offers
1. Create NEW Volume offer (not a Copy)
No Beneficiary defined
Market Eligibility
  Sales method = Direct
  Customer name = Tom's TV and Appliance
Discount
  0 to 999999999999 Tiers by Amount and discount by as Percent 1%
2. Make offer Active
3. Create Adjustment, backdate to 01/01/2015 ... make Active
4. Run Funds Accrual Engine

Review of the Offer > Checkbook
Accrue To
  Duffy Sales, Inc
  Tom's TV and Appliance

Would not expect any accruals for Duffy Sales, Inc associated to this offer.

Cause

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