Cannot insert NULL into IBY_TRXN_SUMMARIES_ALL INITIATOR_EXTENSION_ID (Doc ID 2027097.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Payments - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to authorize a credit card, the following error occurs in the log

[3789]:STATEMENT:[iby.database.DBWrapper.releaseDBConnection]:Releasing the connection
[3792]:EXCEPTION:[iby.payment.CreditCardProcessor.insTimeoutTxn]:java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("IBY"."IBY_TRXN_SUMMARIES_ALL"."INITIATOR_EXTENSION_ID")
ORA-06512: at "APPS.IBY_TRANSACTIONCC_PKG", line 1395
ORA-06512: at line 1

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)

Cause

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