FND Message With HTML Tags Does Not Rendered Correctly
(Doc ID 2027211.1)
Last updated on MARCH 08, 2017
Oracle CRM Technical Foundation - Version 12.0.0 to 12.2.4 [Release 12 to 12.2]
Information in this document applies to any platform.
The FND Message JTF-COPYRIGHT when updated with HTML tags, the HTML tags are displayed on the page in CRM Modules.
Updated the field through the FND Messages setup form under 'Application Developer' responsibility.
e.g. The FND message 'JTF-COPYRIGHT' is modified with the following text
</td></tr><td class="OraCopyright">© Oracle Electric Company</td><tr><td class="OraPrivacy">Terms<span class="OraGlobalHeaderSeparator">|</span><a target="_blank" href="http://www.ge-energy.com/legal/en/privacy.htm">Privacy</a>
It is rendered properly in 11i UI, but not in R12.
The issue occurs for different browser versions - IE 8, 11, Chrome.
This issue is seen across the CRM modules:
CRM HTML Administration
iSupport System Administrator
STEPS TO REPRODUCE:
'Application Developer' responsibility.
Application > Messages
Copyright (c) 1998, 2013, Oracle and/or its affiliates. All rights reserved.
</td></tr><td class="OraCopyright">© Oracle Electric Company</td><tr><td class="OraPrivacy">Terms<span class="OraGlobalHeaderSeparator">|</span><a target="_blank" href="http://www.google.com/legal/en/privacy.htm">Privacy</a>
Bounce the apps
CRM HTML Administration > Setup > Home
Scroll to the bottom of the page and see the change including the html tags.
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