IEX: Scoring Engine Harness Completes with Warning - Unable to create font cache directory (Doc ID 2027293.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Advanced Collections - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

IEX: Scoring Engine Harness Completes with Warning - Unable to create font cache directory


ERROR
--------
oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.xdo.XDOException: Unable to create font cache directory: /icu/csf/prd/temp/xdofonts/ebscrp2


STEPS
-------
The issue can be reproduced at will with the following steps:
1.  Run the IEX: Scoring Engine Harness
2.  Verify that it completes in warning


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot run the scoring engine.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms