Depot Repair: Third Party Logistics Lines not Booked Automatically

(Doc ID 2027527.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Information Discovery (v6 and higher)

When third party logistics lines are created automatically, those are not submitted/booked automatically despite the repair type setup that says ship lines should be processed to booked automatically

The issue can be reproduced at will with the following steps:

1. Create a repair type with:
  - third party ship SAC
  - third party return SAC
  - third party box checked
  - automatic booking for rma and ship line

2. Create a repair order with that repair type

3. notice that the logistics are created, but not submitted to OM


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