Endeca Fulfillment Delay Dashboard Chart: "Unable To Execute EQ Query That Generates Chart Data"

(Doc ID 2027827.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After applying <Patch 20860449>:R12.ONT.B:
Multi-org filter is still working fine, however we have an error message in the dashboard for the Fulfillment Delay chart

ERROR
"Unable to execute the EQ query that generates the chart data."

STEPS
1. Navigation with Responsibility : Order Information Super User: Order Information> Information Discovery > Open Orders
2. Open dashboard for the Fulfillment Delay chart

Cause

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