Error FND_COOKIE_HAS_NO_ICX_ENTRY After Clicking On "Expense Report Detail" IExpense Notification (Doc ID 2028180.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 11.10.5.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.10.5.2 version, Approval Workflow & Builder Issues

"Unexpected Error Encountered " after clicking on "Expense Report Detail" iExpense notification

When approvers click first time on "Expense Report Detail" they get "Unexpected Error " but when clicked second time it displays login page.

ERROR
-----------------------
FND_COOKIE_HAS_NO_ICX_ENTRY


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit expense report
2. Approver receives notification and open it.
3. Click the Expense Report Details link first time, it errors out.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms