Updating W4 In Self Service Results In Error: Java.io.FileNotFoundException (Doc ID 2028210.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On Test : 12.1 HRMS RUP7 version, Payroll Self Service

When attempting to update the W4 in Self Service after applying Patch.20846318:R12.PAY.B YE15P1:120:SELF SERVICE TAX W4 FORM ERROR JAVA.IO.FILENOTFOUNDEXCEPTION:,
the following error occurs.

ERROR
-----------------------

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.setBrowserCachingDisabled(Z)V
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at _OAErrorPage._jspService(_OAErrorPage.java:218)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Patch.20846318:R12.PAY.B YE15P1:120:SELF SERVICE TAX W4 FORM ERROR JAVA.IO.FILENOTFOUNDEXCEPTION:,
2. In Responsibility: Employee Self-Service
  (N) Tax Form
  
2. Click on "Update" button in "Federal W-4 form".
 
3. Click "Continue" on "Update Tax Form: Federal W-4 form" page.


Cause

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